Lumen Technologies
Leading the 4th Industrial Revolution
WHAT I DID
Senior UX Manager
Led a team of 12 designers acoss 6 mission teams
As a key team member at Lumen Technologies, I led a group of 12 product designers, alongside multiple product managers, tech leads, and UX researchers, to innovate and advance Quantum Fiber projects.
Responsibilities
Design Leadership
Design Strategy
DesignOps
Stakeholder Management
Quantum Mobile App
Built a mobile app for Quantum Fiber Internet customers
My Role
Design Leadership & Strategy • Service Design • Stakeholder Management
Credits
Product Designer: Amy Raymer
Quantum Home Security
Developed a security product that is run via home WiFi
My Role
Design Leadership & Strategy • Service Design • Stakeholder Management
Credits
Product Designer: Amy Raymer, Doug McLaughlin
Quantum Movers
Led a team to in designing a moving experience for customers.
My Role
Design Leadership & Strategy • Service Design • Stakeholder Management
Credits
Product Designer: Doug McLaughlin
